A full refund or exchange will be provided for any defective products returned within 30 days of shipment. Upon inspection of the item, if the item is found defective, shipping costs will also be refunded.

Items that are returned within 30 days without defects will be refunded minus shipping costs and a 15% restocking fee. These items must be unused/unwashed and returned in their original packaging to be eligible for a refund.

Returns can take up to 4 weeks to process. Please call us at 732–398–1866 or email orders@lantrix.us and ask for a RMA (Return Merchandise Authorization) number before returning any merchandise.

Return Exceptions: All sales are final for customized products. These items cannot be returned.

Still Have Questions? Contact Customer Service

For questions regarding products, order delivery, or returns, please contact Lantrix Inc. Customer Service:

Phone: 732–398–1866